GullyRO Logo GullyRO
Platform Capabilities

Everything Your Water Purifier
Business Needs to Run Online

GullyRO gives water purifier service, rental and AMC businesses the tools to create a professional website, capture enquiries, manage customers, assign technicians, track subscriptions, monitor inventory and collect payments from one simple dashboard.

Built for RO service providers, water purifier dealers, rental businesses and AMC service companies.

Key Features Ready
No-Code Website Creator
Dispatch & Jobs Center
AMC Contract Renewals
RO Rental billing cycles
Parts stock tracker
Automated SMS reminders
Overview

One Platform for Website, Service, Rental, AMC and Operations

Running a water purifier business involves more than just receiving service calls. You need to manage enquiries, customer records, technician visits, AMC renewals, rental payments, purifier assets, spare parts and follow-ups. GullyRO brings all of this into one organized system.

Website Builder

Create and deploy your own branded business website automatically in minutes.

Online Bookings

Receive service, rental, and AMC booking requests from customers online 24/7.

Lead Management

Track, qualify, and follow up with potential customers without missing any business enquiries.

Customer CRM

Store customer profiles, installation details, and complete service histories in one place.

Job Management

Create, dispatch, and track service jobs and field work orders in real-time.

Technician Registry

Manage technician profiles, dispatch jobs, and track on-field cash collections.

AMC Tracking

Track annual maintenance contracts, scheduled visits, and recurring renewal dates.

Rental Management

Manage monthly water purifier rental subscriptions and automate rental dues tracking.

Inventory Management

Monitor warehouse spare parts stock and track rental purifier machine assets.

Payments & Invoices

Generate invoices, record payments, and keep track of outstanding customer balances.

Analytics Reports

Understand monthly revenue trends, technician service outputs, and asset locations.

Website Builder

Create a Professional Website for Your Business

Most water purifier businesses depend only on phone calls, WhatsApp and referrals. With GullyRO, every business can create its own website and start looking professional online. Your website can show your services, rental plans, AMC packages, service areas, contact details and enquiry forms.

Auto-generated website

Create and publish a fully functioning water purifier website instantly without writing a single line of code.

Branded profile setup

Add your own business logo, phone contact, WhatsApp, office address, map embed, and business timings.

Catalog Pages

Publish and showcase RO repair pricing, monthly water purifier rental packages, and annual maintenance plans.

SEO & Mobile Responsive

All generated pages are fully mobile responsive and optimized with custom titles, meta tags, and clean URLs.

Booking Forms

Let Customers Book Services Online

Customers should not need to call repeatedly just to book a service. With GullyRO, they can submit their details through your website, and your team can manage everything from the dashboard.

Service Booking

Capture specific customer reports like RO repairs, low flow, or leakages.

Installation Booking

Book new water purifier wall-mounting or setup services directly online.

Filter Replacement

Schedule routine carbon, sediment filter, or RO membrane swaps.

Rental Enquiry

Allow clients to choose a rental plan and submit documentation online.

AMC Enquiry

Receive requests for annual maintenance care contracts from customers.

Complaint Log

Log taste complaints, leak reports, or other issues for active customers.

Business Benefit: No more missed enquiries. Every customer request is instantly captured, logged, tracked and easily dispatched from the control center.
Lead CRM

Convert More Enquiries into Customers

GullyRO helps your team manage every enquiry properly. Leads from your website, phone calls, WhatsApp or referrals can be tracked in one place.

Source Tracking

Categorize leads automatically by channel: website booking form, walk-in, WhatsApp, phone, or manual entry.

Follow-up Schedules

Log follow-up alerts and check outstanding calls to make sure you never forget to check back with prospective clients.

CRM Pipelines

Move leads smoothly across standard stages: New lead, Contacted, Interested, Converted, or Closed.

Business Benefit: Your sales and support team can coordinate follow-ups better, convert more customers, and avoid losing hot leads in unorganized WhatsApp chats.
Customer Database

Keep Complete Customer Records

Every customer has a history. GullyRO helps you store customer details, purifier information, service history, AMC details, rental plan, payments and complaints in one unified profile.

Device / Purifier Details

Track purifier brand, model, filtration type, TDS levels, and serial numbers.

Operations Logs

Check complete history of past repair visits, parts replaced, and assigned techs.

Rental & AMC Details

Monitor active monthly subscriptions, next billing cycles, and remaining AMC visits.

Billing Ledgers

Check complete transaction logs, invoices raised, outstanding dues, and cash received.

Work Orders

Manage Every Service Visit Professionally

Every confirmed booking can be converted into a job or work order. Your team can assign technicians, update status, track work done and close the job after completion.

Job Status Flow

Track status transitions: New → Assigned → On The Way → In Progress → Completed.

TDS Readings Log

Enforce logging of TDS levels before and after service as proof of filtration quality.

OTP Verification

Technicians close the tickets inside the portal using a secure customer OTP check.

Technician Registry

Assign Work and Track Technician Performance

GullyRO helps you manage your field technicians more efficiently. Assign jobs, track daily schedules and monitor completed work.

Profile & Skills Mapping

Store field worker addresses, mobile numbers, active localities, and expert skills.

Collection Logs

Track cash, checks, or UPI amounts collected by each technician during job site visits.

MVP Operational Mode: Technicians can receive job details through WhatsApp or SMS alerts. A separate technician portal/app is deferred to future updates.
AMC Contracts

Never Miss an AMC Renewal Again

AMC is a major revenue opportunity for water purifier businesses. GullyRO helps you create AMC plans, assign them to customers, track visits and follow up for renewals before expiry.

AMC Plan Creation

Design basic, standard, or parts-comprehensive packages with custom validity limits.

Auto-Scheduled Visits

Contracts setup schedules future service visit templates automatically over the year.

Renewal Tracking

Shows expiring AMC alerts in dashboards to let your support staff follow up in time.

RO Rental

Manage Water Purifier Rentals and Monthly Dues

For rental businesses, tracking customers, machines, deposits and monthly payments can become difficult. GullyRO helps you manage rental subscriptions from installation to cancellation.

Security Deposit Tracking

Logs deposits collected and automatically tracks refunds during cancellation pickups.

Asset Allocator

Connect specific company purifier hardware assets directly with customer rental subscriptions.

Dues Monitoring

Automatic alerts highlight upcoming and overdue monthly subscription dues.

Subscription Pause/Cancel

Supports pausing subscriptions or launching return pick-up schedules.

Assets & Stock

Track Purifier Assets and Spare Parts

Water purifier businesses handle both machines and spare parts. GullyRO helps track rental purifier assets, available stock, parts used in jobs and low stock items.

Purifier Assets

Track serial numbers, current customer tags, brand, model, condition ratings, and status (Available, Installed, Returned, Under Repair, Retired).

Spare Parts & Stock

Track available counts of sediment filters, carbon filters, membranes, pumps, and valves. Triggers low-stock alerts when counts drop below minimum limit.

Payments Log

Track Collections, Dues and Payments

GullyRO helps businesses track service payments, AMC payments, rental deposits, monthly rental dues and outstanding balances.

Payment Categories
Service Payment AMC Payment Rental Deposit Monthly Rental Spare Parts Installation Fee
Payment Modes
CASH UPI / QR Net Banking Card Cheque
Analytics Reports

Know What Is Happening in Your Business

GullyRO gives business owners a clear dashboard to understand leads, jobs, revenue, AMC renewals, rental dues, inventory and technician performance.

Dashboard KPIs

Live monitoring of new leads, bookings queue, active subscriptions, monthly revenue, outstanding amount and low-stock parts warnings.

Reports & Export

Generate leads conversions logs, technician job lists, outstanding balance lists, active rental due reports and warehouse stock logs.

Role Permissions

Give the Right Access to the Right Team Member

Not every staff member needs full access. GullyRO supports role-based access so each team member can use the features they need.

Full Control

Business Owner

Full portal access including billing, global settings, configurations, reporting, and all CRUD options.

Operations

Manager

Manage customer directory, job dispatches, daily technician logs, and general operational reports.

Front Desk

Receptionist / Support

Access leads pipeline, online booking requests, customer details, and support logs.

Field Work

Technician

Access assigned work orders, update active job status, and record filter TDS configurations.

Finance

Accountant

Access invoice generation, payment receipts entry, pending collections ledgers, and revenue charts.

Why GullyRO

Built for Water Purifier Businesses

GullyRO is not a generic CRM. It is designed around the real operations of water purifier service, rental and AMC businesses.

Challenge

No online presence

Depend on offline channels like phone calls and leaflets for enquiries.

GullyRO Solution

Auto-generated, SEO-optimized business website in minutes.

Challenge

Missed customer enquiries

Loose enquiries due to busy phone lines or unread WhatsApp chats.

GullyRO Solution

Online enquiries and booking forms linked directly to dashboard.

Challenge

Scattered customer records

Manually search physical diaries or spreadsheets for service history.

GullyRO Solution

Central customer CRM profile displaying complete operational history.

Challenge

Forgotten AMC renewals

Lose recurring renewal revenues because expirations are not monitored.

GullyRO Solution

AMC visit schedule tracking and dashboard alerts before contract expiry.

Challenge

Rental due confusion

Forget to collect monthly rental dues or verify returned purifier deposits.

GullyRO Solution

Automated monthly billing runs, deposit tracking, and overdue balance alerts.

Challenge

Technician coordination issues

Service confusion due to oral or unrecorded technician assignments.

GullyRO Solution

Job assignments matching skill sets, dispatch maps, and live status logs.

Challenge

Spare parts confusion

Not knowing available stock of filter membranes, pumps, and valves.

GullyRO Solution

Warehouse inventory logs, technician usage updates, and low-stock alerts.

Get Started

Ready to Grow Your Water Purifier Business Online?

Create your website, track rentals & AMCs, assign technicians, and start accepting online bookings from customers today.